RE: Cloud Control 13c Agent Issue

From: Scott Canaan <srcdco@xxxxxxx>
To: Courtney Llamas <courtney.llamas@xxxxxxxxxx>, "oracle-l@xxxxxxxxxxxxx" <oracle-l@xxxxxxxxxxxxx>
Date: Tue, 29 Jan 2019 19:59:56 +0000

The SAs only use puppet to deploy anything.  If they can't do it in puppet,
they refuse to do it.

I tried resecuring the agent, that didn't work.  I had the SA reinstall and it
found it, but is now saying it's misconfigured.

Scott Canaan '88
Sr Database Administrator
Information & Technology Services
Finance & Administration
Rochester Institute of Technology
o: (585) 475-7886 | f: (585) 475-7520
srcdco@xxxxxxx<mailto:srcdco@xxxxxxx> | c: (585) 339-8659

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From: Courtney Llamas [mailto:courtney.llamas@xxxxxxxxxx]
Sent: Tuesday, January 29, 2019 2:52 PM
To: Scott Canaan; oracle-l@xxxxxxxxxxxxx
Subject: RE: Cloud Control 13c Agent Issue

When you say packaged up and installed, what process did you use?
After deleting from OEM, did you reinstall the agent or resecure?

--
- Courtney
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Courtney Llamas | Architect
Phone: +17137342102<tel:+17137342102> | Mobile: +18324720596<tel:+18324720596>
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environment

From: Scott Canaan <srcdco@xxxxxxx>
Sent: Tuesday, January 29, 2019 1:23 PM
To: oracle-l@xxxxxxxxxxxxx
Subject: Cloud Control 13c Agent Issue

We are trying to deploy Cloud Control 13c (13.2).  I installed everything on
our Cloud Control server.  The SA has packaged up the agent directory and
installed it on a client server (both are Red Hat 7).  There were errors with
the agent communicating with Cloud Control.

I tried deleting the agent from Cloud Control, which worked.  Then we got the
agent "working" on the client side, but I can't get it back in Cloud Control.
When I try to add it manually, it just tells me that it will be automatically
added when the agent talks to it, but that isn't happening.  How can I get it
to talk to the agent that now seems to be running?  This is very frustrating.

The status says that it is good, with the exception of the Last Reload, which
says (none).  The Collection Status is Collections enabled, the Heartbeat
Status is ok.

pingOMS returns:

emctl pingOMS
Oracle Enterprise Manager Cloud Control 13c Release 2
Copyright (c) 1996, 2016 Oracle Corporation.  All rights reserved.
---------------------------------------------------------------
EMD pingOMS completed successfully

Scott Canaan '88
Sr Database Administrator
Information & Technology Services
Finance & Administration
Rochester Institute of Technology
o: (585) 475-7886 | f: (585) 475-7520
srcdco@xxxxxxx<mailto:srcdco@xxxxxxx> | c: (585) 339-8659
CONFIDENTIALITY NOTE: The information transmitted, including attachments, is
intended only for the person(s) or entity to which it is addressed and may
contain confidential and/or privileged material. Any review, retransmission,
dissemination or other use of, or taking of any action in reliance upon this
information by persons or entities other than the intended recipient is
prohibited. If you received this in error, please contact the sender and
destroy any copies of this information.

References:
- Cloud Control 13c Agent Issue
  - From: Scott Canaan
- RE: Cloud Control 13c Agent Issue
  - From: Courtney Llamas

RE: Cloud Control 13c Agent Issue

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