Re: ASM crash/question
- From: "Finn Jorgensen" <finn.oracledba@xxxxxxxxx>
- To: Lisa.Koivu@xxxxxxxxxxxxxx
- Date: Tue, 29 Jan 2008 18:18:27 -0500
Lisa,
I'm thinking ASM got hung up first, which caused the other databases to
crash since they could no longer access the files. The trick is to find out
what caused ASM to get hung up. You mentioned not being able to log into
CDE. Do you mean the Common Desktop Environment? If so, how is this
maintenance mode associated with your databases and the server hosting them?
Finn
On 1/29/08, Koivu, Lisa <Lisa.Koivu@xxxxxxxxxxxxxx> wrote:
>
> Hi All,
>
>
>
> I had several non-clustered databases crash simultaneously last week, all
> on the same host.
>
>
>
> The moments before the crash, I had mentioned to the sysadmin that I could
> not log in to the CDE. He said it had gone into maintenance mode. Once it
> was reset, all databases crashed and ASM hung up. (Has this happened to
> anyone before?)
>
>
>
> I could not restart the databases, as they could not see the datafiles in
> ASM.
>
> I could not shut down ASM, as it thought databases were still connected.
>
> I had to crash ASM with a shutdown abort (boy did that make me nervous)
>
> Once I did that, ASM came up without an issue and so did all the
> databases.
>
>
>
> Oracle Support very rudely told me that if ASM doesn't have any databases
> communicating to it, or if it can't communicate with the databases it
> services, it will eventually time out and crash. This very curt and
> discourteous person informed me that "that's the way ASM works" and there
> was no documentation he could share with me to educate me on this issue.
>
>
>
> My point was that ASM is a service. Why would it just die when nothing
> was connected? What if just one database had crashed and couldn't come up?
> I'd then have to crash the other databases this ASM instance services in
> order to bring the crashed database up. This will fly like a box of rocks
> when I ask to put this into production.
>
>
>
> I was also appalled at how rude this person from support was. I actually
> hope I get an email inviting me to "please take a survey" because I would
> actually fill one out this time. (It was all I could do to not tell him he
> was being a jerk about the whole thing.)
>
>
>
> If anyone has encountered this scenario, is willing to educate me, or can
> direct me to any documentation, etc. I would greatly appreciate it.
>
>
>
> *Lisa Koivu*
>
> *Oracle Database Administrator*
>
> *desk: 407-903-4691*
>
> *cell: 954-683-4459*
>
>
>
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