Hi All, I getting the following error . APP-FND-00362: Routine &ROUTINE cannot execute request &REQUEST for program &PROGRAM, because the environment variable &BASEPATH is not set for the application to which the concurrent program executable &EXECUTABLE belongs. Shut down the concurrent managers. Set the basepath environment variable for the application. Restart the concurrent managers. Metalink says the solution : Define customization _TOP directory in your Applications environment file (use the 'Path' from Register Application screen) (e.g: CUST_TOP=".../cust/11.5.0") 2. Bounce the Internal Concurrent Manager But I have already added my custom top in the prod_west.env file in appl top ABCDCUST_TOP="/apps1/appstier/prodappl/abcdcust/11.5.0" export ABCDCUST_TOP Also, I bounced the CM, still the error is coming. Is there anything else I need to do. Kindly advice...this is on production. Thanks, Young.