[optimal] Re: Topcon error codes and misfiring

  • From: David <daveclark86@xxxxxxxxx>
  • To: "optimal@xxxxxxxxxxxxx" <optimal@xxxxxxxxxxxxx>
  • Date: Mon, 19 Sep 2011 15:47:11 -0400

Peter,
  Did your troubleshooting fix your camera?  If not let me know and I will ask 
around for you. 

Warm Regards,

Dave Clark, COA

Regional Sales Manager
US Dealers Partners 
Topcon Medical Systems
111 Bauer Drive, Oakland, NJ 07436
Dclark@xxxxxxxxxx
Cell: 551-579-1062

On Sep 19, 2011, at 12:59 PM, "Egnatz,  Thomas James" <tegnatz@xxxxxxxxx> wrote:

> Peter,
> 
> Not sure if this might be related, but check all the relay lens and digital 
> digital back to computer connections.  On ours, I had a problem a couple of 
> months age:  pressing the joystick button caused the flash to fire, and it 
> sounded like a regular good exposure, but a black image would appear on the 
> monitor.  Turns out the cable from the relay lens was plugged into a computer 
> cable, but the connecters were not screwed into each other.  The slightest 
> tension on one would cause the above problem.
> 
> I don't recall if there was an error code.
> 
> One thing to add to your troubleshooting list.
> 
> Tom
> 
> 
> 
> 
> 
> Quoting "Breit, Peter" <BreitP@xxxxxxxx>:
> 
>> Hello colleagues,
>>                       I am having problems with the IVFA filters on
>> the Topcon TRC-50DX .
>> 
>> The camera suddenly stops working and I am getting all kind of error
>> codes (3,6,8,10..). The first 2-3 IVFAs are fine but then the problem
>> acts up. Maybe it is heat related ?
>> I tried different settings, manual filter insertion, etc. but it does
>> not help. Letting the camera rest, turned off for ? hour seems to
>> help.. but obviously I don't  have the time for that. Obviously it is
>> only IVFA related.
>> Maybe someone had the same problem and can tell me how it was solved.
>> New solenoid put in ?  My local Topcon rep could not fix it.
>> 
>> Incidentally another Topcon in a different office is also misfiring.
>> Meaning sometimes you have to press the joystick button several times
>> before you can hear the mirror move up and a picture appears. I may
>> get several blank (black) pictures on the screen and then a good
>> fundus picture..  I am not sure if the problem is in the joystick or
>> the eye piece head ?
>> Again this doesn't happen right away, usually on the 3rd or 4th
>> IVFA.... This happens not only when doing IVFA but also when just
>> shooting fundus photographs...
>> 
>> Any help is very much appreciated.
>> 
>> Thank you
>> Peter
>> 
>> Peter L. Breit, CRA.
>> Director Ophthalmic Services
>> The Lankenau Hospital & Bryn Mawr Hospital
>> Philadelphia, PA 19096
>> 
>> 484-476-3338
>> 484-476-8206 fax
>> 484-437-3262 mobile
>> page 3707
>> 
>> 
>> 
>> 
>> 
>> 
>> 
> 
> 
> 
> 

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