Hi Denice,
We will contact you offline to look into this case.
Heather
Heather Oakes, CRA, OCT-C
Clinical Trials Manager, US
Heidelberg Engineering, Inc.
10 Forge Parkway | Franklin, MA | 02038
www.HeidelbergEngineering.com<http://www.heidelbergengineering.com/> |
www.spectralis.info<http://www.spectralis.info/>
Tel: 508-530-7837
Mobile: 508-570-8553
Email:
Heather.Oakes@xxxxxxxxxxxxxxxxxxxxxxxxx<mailto:Heather.Oakes@xxxxxxxxxxxxxxxxxxxxxxxxx>
From: optimal-bounce@xxxxxxxxxxxxx [mailto:optimal-bounce@xxxxxxxxxxxxx] On ;
Behalf Of Barsness, Denice
Sent: Wednesday, February 14, 2018 5:29 PM
To: optimal@xxxxxxxxxxxxx
Subject: [optimal] Heidelberg Issue
For the first time, I have a new patient and I cannot set the progression for
the baseline
I click on the image, it flashes, and then nothing.
This is weird, anyone have a similar experience, why this patient this time?
I've had this instrument since 2009
Denice
Denice Barsness, CRA, COMT, CDOS, FOPS
CPMC Dept of Ophthalmology/ The Eye Institute
Ophthalmic Diagnostic Services
711 Van Ness Avenue Suite 250
San Francisco CA 94109
415-600-5781
FAX 415-558-7011
