[opendtv] OTT is Dead * * Long Live OTT | Multichannel

  • From: Craig Birkmaier <craig@xxxxxxxxxxxxx>
  • To: OpenDTV Mail List <opendtv@xxxxxxxxxxxxx>
  • Date: Tue, 4 Nov 2014 07:17:50 -0500

But Bert won't like this analysis...

Regards
Craig

http://www.multichannel.com/ott-dead-long-live-ott/385228

OTT is Dead * * Long Live OTT

With each new announcement of a service going “over the top” of traditional 
cable systems, investors and consumers, persuaded by the national media, start 
to believe the breathless confirmation that this time we are witnessing nothing 
short of a TV revolution — a new way to buy and watch the medium.

When HBO and CBS recently unveiled plans, the august New York Times called the 
moves “a watershed moment for Web-delivered television, where viewers have more 
options to pay only for the networks or programs they want to watch.” Not 
hardly.

The reality is much more mundane, and if the cable industry doesn’t make 
strategic missteps, the bundle will continue to dominate the pay TV-buying 
public’s appetite for years. The hopeful fantasy that somehow consumers can one 
day choose to buy channels on their own at an affordable price is just that — a 
fantasy. It’s not a real business that will rival cable operators.

Cracks are appearing in the bundle for sure, but the current spate of 
pronouncements about OTT are simply defensive plays by programmers claiming 
their space in the streaming future, not a sign of true disruption.

The appearance of cord-cutters (still at only 2% to 3%), is testament to the 
changes coming in video-content delivery, but how fast and how much depends on 
how you define OTT. Is over-the-top merely the delivery of video signals over 
the Internet by services such as Netflix, Hulu and Amazon Prime, or is it 
essentially a la carte TV fare over the Internet, where viewers who cut the 
cord to their pay TV providers pay for only the programs they watch?

Companies like Roku and Apple have respectively sold 10 million and 20 million 
streaming-media devices, which allow some form of OTT video to viewers. And at 
press time, at least three services — from Sony, Verizon Communications and 
Dish Network — are scheduled to be released over the next several months. 
Indeed, the market for streaming media players is expected to grow from 24 
million this year to 44 million by 2017, according to research firm IHS.

Although some of those offerings will provide lighter packages of programming 
for lower prices, it won’t be true “a la carte” — the ability to select only 
the channels you want. Dish’s OTT offering, expected to be introduced some time 
next year, would cost about $30 a month for 30 channels, according to reports. 
That’s not exactly a bargain — and it’s not a la carte, because it’s unlikely 
consumers will be able to pick and choose between packages.

The debate over a la carte service has followed the cable and satellite 
industries almost since their inception. But it is unfathomable, with the 
oligopoly now in place, that one day a cable customer will be able to buy 
Disney Channel but not ESPN, Comedy Central but not MTV, and USA Network but 
not Bravo and keep the bill at a reasonable level. Giant cable programmers 
won’t allow it. And MSOs will simply pass the costs along.

Moreover, cable networks would never — repeat: never — risk the hundreds of 
millions of dollars in affiliate fees from pay TV distributors to make a few 
bucks on the side via a new OTT player with a more limited reach. A la carte is 
not here now, and it’s not coming for at least the foreseeable future.

What made the HBO and CBS announcements different is that they weren’t simply 
carriage deals with a new OTT provider — Viacom already did that with Sony in 
September — but were instead the first examples of individual networks selling 
directly to the consumer.

Beyond the hype of those announcements, the offerings are actually quite 
limited in terms of how they can be accessed and what they will offer, at least 
at the outset.

Why will the OTT newcomers, buoyed by consumer antipathy towards cable and 
satellite operators, fail to be a real business rival to the entrenched cable 
and satellite and telephone monopolies? Here are five reasons:

OTT offerings will always be weaker. While HBO and CBS have unveiled offerings 
that at first glance seem to be freeing, they are carefully geared toward 
maintaining the status quo. In announcing the HBO OTT service at parent Time 
Warner Inc.’s Investor Day earlier last month, HBO chairman and CEO Richard 
Plepler said it was “time to remove all the barriers” to HBO. Problem is, 
shortly after making that statement, Plepler spent a goodly amount of time 
pointing out all of the barriers — it would at first be marketed to the 10 
million broadband-only customers of its cable and telco-TV affiliates; 
operators would handle all billing, customer service and customer control; and 
the service would be sold in partnership with distributors.

The CBS offering has its own restrictions — there will be no sports available 
through the service. And to get any live streaming, customers must live in one 
of 14 cities with a CBS-owned-and-operated station. So, for $5.99 per month a 
customer can get access to their local news if they live in a CBS market, can 
watch next-day airings of 15 primetime shows such as The Big Bang Theory the 
day after they air, access full past seasons of The Good Wife, Blue Bloods and 
Survivor and stream 5,000 episodes of such older shows as Cheers and Star Trek 
already available on other subscription-VOD services such as Netflix, Amazon 
Prime and Hulu.

For other programmers thinking about going the direct-to-consumer route, there 
are other barriers, mainly in the existing subscription VOD deals they already 
have with existing OTT players for their library content.

According to Sanford Bernstein media analyst Todd Juenger’s recent report, The 
Dawn of the OTT Era: We Think Not, consumer expectations for a 
network-delivered OTT service are simple — they would receive everything that 
is shown on the network, live and on-demand. “But most networks aren’t in a 
position to offer anything close to resembling that,” he wrote.

Existing deals for library content with SVOD providers like Netflix could 
restrict what a network OTT service could offer, creating gaps in the 
programming day. Non-exclusive deals for content also could lose their luster 
in the future.

“We doubt Netflix will have much interest in programming that is also available 
on an SVOD platform directly from the network,” Juenger wrote.

An OTT a la carte service would cost too much. Were the pay TV industry one day 
to magically convert to an a la carte business model, the annual revenue would 
be cut in half, to $70 billion from $140 billion, according to Needham & Co. 
media analyst Laura Martin. Others have said even that figure is conservative.

The problem with a la carte is that it completely unravels television’s 
existing business model, currently anchored in the ability to sell networks to 
a distributor for a fee based on the number of subscribers that distributor 
has, whether individual subscribers watch the channels or not. For instance, in 
an a la carte world, ESPN wouldn’t cost a consumer the $6.04-per-month license 
fee paid by the local cable company — it would cost perhaps $30 per month. What 
is often left out of the a la carte conversation is that networks aren’t going 
to move to a model that makes them less money.

So ESPN, which is expected to receive an estimated $6.9 billion in affiliate 
fees alone this year, based on the 95 million homes in which it is available, 
will simply kick up that fee to more than $20 per month for the estimated 30% 
of TV homes that would be likely to subscribe to the channel.

Add in another $10-per-month charge to make up for lost advertising revenue and 
that’s already close to half an average monthly cable video charge of $75 per 
month. And that’s just one channel. Add another $10 per month for regional 
sports networks and so-called pricey networks like TNT, Disney Channel, TBS, 
Fox News Channel and USA Network, and the price could rise to $50, not 
including additional charges for lost advertising. The average cable package 
has about 150 channels and costs about $75 per month.

“If you piece it out, it [the monthly charge] gets into triple digits,” 
Wunderlich Securities media analyst Matt Harrigan said.

Robust network OTT services would destroy the very bundle programmers have 
worked so hard to create. Giving consumers the ability to buy channels 
individually would leave no incentive to keep a pay TV package with a 
distributor, so that revenue would essentially evaporate.

Some cable operators have challenged the practice of bundling, in which a 
programmer lumps lesser-watched networks together with more popular channels. 
The programmers have countered by saying individual networks are available for 
purchase by distributors, who say they are priced prohibitively — in some cases 
buying a single network that was bundled with others would cost significantly 
more than the whole package, according to some MSOs.

While some cable, telco and satellite-TV providers have said they would welcome 
a la carte, they don’t want it either. As Juenger put it, why would a company 
with high fixed costs like cable ever want to move to a model where those costs 
stay relatively constant, but revenue is cut in half? While broadband has been 
a profit center for years — margins for high-speed Internet service approach 
90% in some cases — a full departure from the video business would commoditize 
the industry. That would leave operators with only one arrow in their quiver to 
compete with — price — and make them vulnerable to deep-pocketed competitors 
that could drastically undercut their monthly charges. (Google, anyone?) While 
some of the larger MSOs could weather that storm, smaller operators would 
wither.

OTT a la carte would be too complicated. According to Sanford Bernstein’s 
Juenger, OTT a la carte would create a “horrible mess of consumer interfaces.” 
If you think consumers are confused by the TV apps available to them now, just 
think how dumbfounded they would be if they had to sift through apps for every 
network, or remember which networks were owned by which network group if they 
were bundled together.

“There would be no unified search,” Juenger wrote. “No recommendation engine. 
Compare that to Netflix or Comcast X1, with one unified search and 
recommendation engine across all forms of content delivery. The a la carte, OTT 
world would be horribly complex and frustrating.”

OTT a la carte might mean higher broadband prices and more regulation. 
According to MoffettNathanson principal and senior analyst Craig Moffett, OTT a 
la carte would require a huge amount of bandwidth, which could finally open the 
door for usage-based pricing for the cable industry, or at least allow 
operators to raise prices for broadband to make up for lost video revenue.

It could also give cable operators the green light to charge OTT providers and 
aggregators for transport, something several operators have already done with 
Netflix amid some controversy. While that would seem to be a benefit for 
distributors, Moffett warned “there is a risk here that cable will win the 
battle, but lose the war.” Higher prices and transport fees could force the 
Federal Communications Commission to implement more onerous regulation.

“The prize is whether or not you can charge for the transport function in an 
OTT world,” Moffett said in a recent call with clients. “And if you see OTT 
start to accelerate, even a little bit, what’s likely to emerge from the 
regulatory process is a limitation on the cable operator’s ability to respond 
to OTT threats through the pricing of broadband. You can’t just jack up the 
price to everybody because the price increases would be unsustainably high, 
which would invite more regulation.”

That could include a move toward dreaded Title II regulation, which would 
characterize cable companies as common carriers and would severely limit 
further investment in infrastructure.

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