[oagitm] Re: MDM - Results

  • From: Pat Hartley <pat.hartley@xxxxxxxxxxxxxxxxx>
  • To: "Kevin.Furlong@xxxxxxxxxxxxx" <Kevin.Furlong@xxxxxxxxxxxxx>, "oagitm@xxxxxxxxxxxxx" <oagitm@xxxxxxxxxxxxx>
  • Date: Tue, 6 Nov 2018 16:54:55 +0000

Hey Folks,

I am late to the party, but wanted to let folks know that we currently have 
AirWatch through Wireless Watchdogs and are going to be bringing support back 
in-house over the next 6 months due to absolutely abysmal customer service and 
their poor in-house knowledge of their own technology.

If anyone is thinking of outsourcing their support to WW, I can't discourage 
you enough from using them.

Best,

~Pat

Pat Hartley, IT Director | City of Gresham
Skype<im:%3csip:pat.hartley@xxxxxxxxxxxxxxxxx%3e>  |  
Pat.Hartley@xxxxxxxxxxxxxxxxx<mailto:Pat.Hartley@xxxxxxxxxxxxxxxxx> | 
503.618.2520
1333 N.W. Eastman Parkway | Gresham, OR  97030-3813

[banner2small]<http://greshamoregon.gov/>

From: oagitm-bounce@xxxxxxxxxxxxx <oagitm-bounce@xxxxxxxxxxxxx> On Behalf Of 
Kevin Furlong
Sent: Friday, October 26, 2018 6:23 PM
To: oagitm@xxxxxxxxxxxxx
Subject: [oagitm] MDM - Results

As promised, the results.  AirWatch is in the lead.  Interesting note, there is 
an option to outsource through Wireless Watchdogs.

Many thanks to everyone.  I hope this summary is helpful in return.

Kevin Furlong
Deschutes County Information Technology
Email: kevinf@xxxxxxxxxxxxx<mailto:kevinf@xxxxxxxxxxxxx>
Ph: 541-388-6529

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