[oagitm] Re: FW: FW: Mobile units for patrol cars
- From: POTTER Andy <andy.potter@xxxxxxx>
- To: "oagitm@xxxxxxxxxxxxx" <oagitm@xxxxxxxxxxxxx>
- Date: Wed, 18 Jan 2012 11:50:26 -0800
We too looked at options other than going with Panasonic, and we found that the
additional upfront costs of the Toughbook were worth the investment as the
units just seem to run. We have them pretty beat on over the years and they
just keep running.
I think you will find similar stories from other Law Enforcement agencies.
Andy Potter
Multnomah County Sheriff's Office CJIS Unit
Technology Helpdesk (503) 988-4438
Technology Helpdesk Self Service http://mcsohelpdesk/<http://mcsotrackit/>
"It's the little details that are vital. Little things make big things happen."
John Wooden
From: oagitm-bounce@xxxxxxxxxxxxx [mailto:oagitm-bounce@xxxxxxxxxxxxx] On
Behalf Of Lind, Phil
Sent: Wednesday, January 18, 2012 11:42
To: oagitm@xxxxxxxxxxxxx
Subject: [oagitm] FW: FW: Mobile units for patrol cars
Here's a reply from our Sheriff's Office...
Phil Lind
Director, Information Technology Services
Linn County, Oregon
Email: PLind@xxxxxxxxxxxxx<mailto:PLind@xxxxxxxxxxxxx>
Phone: 541-967-3803
From: JJames@xxxxxxxxxxxxxxx [mailto:JJames@xxxxxxxxxxxxxxx]
Sent: Wednesday, January 18, 2012 11:34 AM
To: Lind, Phil
Cc: IT Sheriff
Subject: Re: FW: [oagitm] Mobile units for patrol cars
We attempted to use the Dell XFR 6400 and were not happy with the quality of
the product. We had hoped the larger screen would help, but it ended up being a
safety issue as our deputies would have to close the screen to see out their
passenger side mirror. This proved the low quality as all the units had
touchscreen failures at the hinge (breaking the connection between the screen
and motherboard). We also had issues with the dock Dell sold us, it would not
stay powered on, and if you didn't LOCK the dock the power button was VERY
sensitive to bumps in the road.
Our Panasonic Toughbooks have had touch screen failures and driver issues with
Windows 7, but the failures are 2-3 years into use, not 1 month or less.
The cost savings with the Dell XFR set us back 2 years, so it hurt pretty bad.
You can save money on the Toughbooks by only getting a 1 year warranty (or 90
day if available), or by getting refurbished units from ruggeddepot.com, then
if there is a problem you can pay for repairs case by case. We have purchased a
couple dozen units from RuggedDepot.com and have been very pleased with them.
We have talked about Tablets (iPads or something more rugged) but we don't
currently have support for our applications for this platform so we have not
tested them in a patrol environment.
Joshua James
Linn County Sheriff's Office
Computer Resource Specialist
1115 SE JACKSON ST
Albany, OR 97322
541.917.6687 or ext 278
[cid:image001.gif@01CCD5D7.5DBF6110]"Lind, Phil" ---01/18/2012 11:16:42
AM---From: oagitm-bounce@xxxxxxxxxxxxx<mailto:oagitm-bounce@xxxxxxxxxxxxx>
[mailto:oagitm-bounce@xxxxxxxxxxxxx] On Behalf Of Andrew Booth Sen
From: "Lind, Phil" <plind@xxxxxxxxxxxxx<mailto:plind@xxxxxxxxxxxxx>>
To: IT Sheriff <itsheriff@xxxxxxxxxxxxx<mailto:itsheriff@xxxxxxxxxxxxx>>,
Date: 01/18/2012 11:16 AM
Subject: FW: [oagitm] Mobile units for patrol cars
________________________________
From: oagitm-bounce@xxxxxxxxxxxxx<mailto:oagitm-bounce@xxxxxxxxxxxxx>
[mailto:oagitm-bounce@xxxxxxxxxxxxx] On Behalf Of Andrew Booth
Sent: Tuesday, January 17, 2012 3:19 PM
To: oagitm@xxxxxxxxxxxxx<mailto:oagitm@xxxxxxxxxxxxx>
Cc: Joe Kast; Laura Lukomski
Subject: [oagitm] Mobile units for patrol cars
The Marion County Sheriff's Office is interested researching alternatives to
using Panasonic Toughbooks in patrol cars in order to reduce costs.
Does anybody have a success story using a different vendor for mobile units in
patrol/police cars?
Thank you,
Andrew Booth
503.584.7792
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