[oagitm] FW: Cyber Security Newsletter Tip - November 2012 -Tips for Secure Shopping Online During the Holiday Season
- From: "MASSE Theresa A * CIO" <theresa.a.masse@xxxxxxxxxxx>
- To: "oagitm@xxxxxxxxxxxxx" <oagitm@xxxxxxxxxxxxx>
- Date: Wed, 28 Nov 2012 16:54:14 +0000
OAGITM Members:
Please see the monthly 'Security Tips' newsletter below you can customize and
distribute within your organization.
Regards,
Theresa A. Masse
Chief Information Security Officer
State of Oregon
Department of Administrative Services
Enterprise Security Office
503-378-4896
Data Classification 2 - Limited
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From: MS-ISAC [mailto:info@xxxxxxxxxx]
Sent: Tuesday, November 27, 2012 5:36 AM
To: MS-ISAC
Subject: Cyber Security Newsletter Tip - November 2012 -Tips for Secure
Shopping Online During the Holiday Season
Just as a reminder - these newsletters are sent to you in template form. We do
this so that you can add your organization's name/logo and your name to the
newsletter.
INSERT
Your
LOGO
{INSERT Organization}
Monthly Security Tips
NEWSLETTER
November 2012
Volume 7, Issue 11
Tips for Secure Shopping Online During the Holiday Season
From the Desk of {Insert Name}
Cyber Monday (the Monday after Thanksgiving) and online shopping throughout the
entire holiday season have become increasingly popular in recent years, and the
trend is expected to continue this season. According to MarketLive, an
e-commerce software and solutions provider, online shoppers in the U.S. are
projected to spend more than $54 billion this holiday season, nearly a 17
percent increase over the $47 billion spent last year. The increase in online
shopping coincides with an increase in mobile device use, and more shoppers
will be using special holiday smartphone apps to find the best deals.
Before you click or tap to buy that "must have" item on your holiday list,
check out these tips below to make sure you're doing everything you can to
avoid becoming a victim of cyber crime:
1. Secure your mobile device and computer. Be sure to keep the operating
system and application software updated/patched on all of your computers and
mobile devices. Be sure to check that any anti-virus/anti-spyware software
installed is running and receiving automatic updates. Confirm that your
firewall is enabled.
2. Know and trust your online shopping merchants. Limit your online
shopping to merchants you know and trust. If you have questions about a
merchant, check with the Better Business Bureau or the Federal Trade
Commission. Confirm the online seller's physical address and phone number in
case you have questions or problems.
3. Look for "https" when making an online purchase. The "s" in "https"
stands for "secure" and indicates that communication with the webpage is
encrypted. If you submit your credit card information through an organization's
website, be sure to look for indicators that the site is secure. Look for a
padlock or key icon in the browser's status bar and be sure "https" appears in
the website's address bar before making an online purchase. You should also
make sure that your browser software is current and up-to-date.
4. Password protect your mobile device and computer. It's the simplest
and one of the most important steps to take to secure your mobile device and
computer. If you need to create an account with the merchant, be sure to use a
strong password. Use at least eight characters, with numbers, special
characters, and upper and lower case letters. Adhere to the tenant "a unique
password for every unique site."
5. Do not respond to pop-ups. When a window pops up promising you cash or
gift cards for answering a question or taking a survey, close it by pressing
Control + F4 for Windows and Command + W for Macs.
6. Avoid scams and fraud. Don't ever give your financial information or
personal information over e-mail or text. Be aware of unsolicited
communications purporting to represent stores or charities. Always think before
you click on e-mails you receive asking for donations and contact the
organization directly to verify the request. Information on many current scams
can be found on the website of the Internet Crime Complaint Center, a
partnership between the Federal Bureau of Investigation and the National White
Collar Crime Center: http://www.ic3.gov/default.aspx.
7. Do not use public computers or public wireless for your online
shopping. Public computers may contain malicious software that steals your
credit card information when you place your order. Additionally, criminals may
be intercepting traffic on public wireless networks to steal credit card
numbers and other confidential information.
8. Pay by credit card, not debit card. The safest way to shop on the
Internet is to pay with a credit card rather than debit card, as credit cards
are protected by the Fair Credit Billing Act and may reduce your liability if
your information was used improperly.
9. Print your online transactions. Print or save records of your online
transactions, including the product description and price, the online receipt,
and the e-mails you send and receive from the seller. Carefully review your
credit card statements as soon as you receive them to confirm that all charges
are legitimate. Contact your credit card company immediately if you have
unauthorized charges on your account.
10. Review privacy policies. Review the privacy policy for the
website/merchant you are visiting. Know what information the merchant is
collecting about you, how it will be stored, how it will be used, and if it
will be shared with others.
What to do if you encounter problems with an online shopping site?
Contact the seller or the site operator directly to resolve any issues. You
may also contact the following:
? Your State Attorney General's Office -
www.naag.org/current-attorneys-general.php<http://www.naag.org/current-attorneys-general.php>
? Your State Consumer Agency -
http://www.usa.gov/directory/stateconsumer/index.shtml
? The Better Business Bureau - www.bbb.org<http://www.bbb.org>
? The Federal Trade Commission - http://www.ftccomplaintassistant.gov
For additional information about safe online shopping, please visit the
following sites:
? US-CERT -
www.us-cert.gov/cas/tips/ST07-001.html<http://www.us-cert.gov/cas/tips/ST07-001.html>
? OnGuard Online -
http://www.onguardonline.gov/articles/0020-shopping-online
? Microsoft -
http://www.microsoft.com/security/online-privacy/online-shopping.aspx
? Privacy Rights Clearinghouse -
https://www.privacyrights.org/Privacy-When-You-Shop
? Internet Crime Complaint Center -
http://www.ic3.gov/media/2010/101118.aspx
? Smartphone Security - Android vs.
iOS<http://www.veracode.com/resources/android-ios-security>
Sources:
? Federal Trade Commission: Tips for Consumers
http://www.ftc.gov/opa/2011/11/holidayshopping.shtm
? Daily Deal Media: Online Shopping Expected to Rise Nearly 17% this
Holiday Season
http://www.dailydealmedia.com/789online-shopping-expected-to-rise-nearly-17-this-holiday-season/
? PayPal Blog: Protect Yourself from Cyber Crime this Holiday Shopping
Season
https://www.thepaypalblog.com/2012/10/protect-yourself-from-cyber-crime-this-holiday-shopping-season/
Brought to you by:
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