[oagitm] CISA and FBI Release Cybersecurity Advisory on Known Exploited Vulnerability in Zoho ManageEngine ServiceDesk Plus

  • From: "MASSE THERESA" <dmarc-noreply@xxxxxxxxxxxxx> ("theresa.masse")
  • To: "oagitm@xxxxxxxxxxxxx" <oagitm@xxxxxxxxxxxxx>
  • Date: Fri, 3 Dec 2021 15:36:38 +0000

FYSA

On December 2, The Cybersecurity and Infrastructure Security Agency (CISA) and 
the Federal Bureau of Investigation (FBI) released a Joint Cybersecurity 
Advisory to help critical infrastructure owners and operators better understand 
the cyber threat associated with active exploitation of a newly identified 
vulnerability (CVE-2021-44077) in Zoho ManageEngine ServiceDesk Plus-IT help 
desk software with asset management.

The FBI and CISA assess that advanced persistent threat (APT) cyber actors are 
among those exploiting the vulnerability. If left unpatched, successful 
exploitation of the vulnerability allows an attacker to upload executable files 
and place webshells, which enable the adversary to conduct post-exploitation 
activities, such as compromising administrator credentials, conducting lateral 
movement, and exfiltrating registry hives and Active Directory files. Zoho's 
update that patched this vulnerability was released on September 16, 2021. Zoho 
released a subsequent security advisory on November 22, 2021, and advised 
customers to patch immediately.

Leaders at every level of an organization should read this Cybersecurity 
Advisory, assess their unique cybersecurity environment, and implement 
recommended mitigations for any observed security gaps or weaknesses. And as 
always, thank you for your continued collaboration.


The Joint Cybersecurity Advisory can be found here: https://go.usa.gov/xeVYA


Theresa A. Masse
Cyber Security Advisor, Region 10 (Oregon)
Cybersecurity and Infrastructure Security Agency
Department of Homeland Security
Phone: (503) 930-5671
Email: theresa.masse@xxxxxxxxxxxx<mailto:theresa.masse@xxxxxxxxxxxx>

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