Are you using some stationary or template, Jeff? Go to Tools>Options and click on the Mail Format tab...go down to where you see Stationary Picker and see if there's some stationery setup as your default...if so, use the dropdown and choose "none" If it's not stationery, then it must be a template. Are you using Word as your email editor? If so, search your hard drive for a file called email.dot and see if the name and underline are in there...if so, edit the template to remove it. Linda Publisher ~ ABC ~ All 'Bout Computers Owner ~ Linda's Computer Stop http://personal-computer-tutor.com FREE MS Office eBook Tutorial http://personal-computer-tutor.com/library.htm -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Jeff Neal Sent: Thursday, March 20, 2003 10:40 PM To: mso@xxxxxxxxxxxxx Subject: [mso] printing emails in Outlook Hi everyone, The following is driving me mad if you could tell me how to alter it. Whenever I print out an email it has my name at the top of the page and then a black line. How can I change the name that appears here? It is not the email account name, cos I tried that. Nor is it the name of the user on the machine. Jeff N ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************