Hi Rose, <<it brings up an address book but it is not his entire list of contacts>> I had a similar problem a while back. It was caused by the fact that some of my contacts were in the Shared Contacts folder and others were in the Main Identity's Contacts folder within the address book. Since I use only one identity on this PC, the fix was to move all the contacts into the Main Identity's folder. HTH, Ray Shapp ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************