Hi Pat....and welcome to the group....it sounds like what you have is an Office upgrade and not a full version...in order to install the upgrade, you MUST have an earlier version of Office, either installed, or on a CD so you can insert the CD when the install requests it. I would suggest you search ebay or somewhere like that for a copy of Office 97....it should be REALLY cheap. Good luck. Linda Publisher ~ ABC ~ All 'Bout Computers Owner ~ Linda's Computer Stop http://personal-computer-tutor.com FREE MS Office eBook Tutorial http://personal-computer-tutor.com/library.htm -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of PatWilkins1952@xxxxxxx Sent: Monday, January 20, 2003 1:43 AM To: mso@xxxxxxxxxxxxx Subject: [mso] Yikes, now not qualifing Hello Group... I'm new to this group, but not to Office. My knowledge is in the low to mid-range only because I don't use office nearly to it's capacity. But, to get to my situation. Background -- Years ago I was a faithful Word Perfect user. I changed jobs and they used Word so I finally switched over. I purchased a competitive upgrade for my home computer. I've never had trouble installing each upgrade of Office on any new computer I bought. Until now... I got a laptop for Christmas and when I try to install my Office 2000, it tells me I don't qualify to install. I got rid of my WordPerfect a long time ago. Any suggestions??? Pat ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx?Subject=unsubscribe Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************