I'd check to make sure you have the most recent printer driver that supports multiple trays. Otherwise Windows knows nothing about the printer. All such info comes from the printer drive. You may have to delete your current printer from within Windows and then install the new driver even though you know full well that you're using the same printer. Brian -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of David Smart Sent: Wednesday, March 19, 2008 11:36 AM To: mso@xxxxxxxxxxxxx Subject: [mso] Re: Word 2003 and printing defaults I'm not sure specifically what you're changing in Tools > Options > Print - but that's not where I'd go about changing print trays for a document or template. Go to File > Page Setup > Paper, which is where I'd look to set the paper requirements for the document. IIRC 2000 was the same. However, my printer at home only has a default tray and a manual feeder, both of which I can see on this window. I'll check later against a multi-tray printer. Regards, Dave S ----- Original Message ----- From: "Anne Robson" <anne.robson@xxxxxxxxx> To: <mso@xxxxxxxxxxxxx> Sent: Wednesday, March 19, 2008 11:01 PM Subject: [mso] Word 2003 and printing defaults > Hi guys > I've been running with a single paper tray printer for ages, now I've > gained > a second paper tray which means I can keep my company letterhead ready in > the extra tray and keep plain paper for ordinary jobs. > > I remember with Word 2000 you could set each template to select the > correct > paper tray automatically, but it doesn't seem to work within 2003 in the > same way, so I keep having to change the settings in Tools>Options>Print > where it only allows changes for current document, but in fact changes the > settings for every document currently loaded. > > Is this a change from 2000 to 2003 I just have to live with? It's a real > pain as a lot of the things I need to print are downloaded from the > company > server and do not offer the option to change print settings, without > opening > Word separately and changing the settings each time. > > Help please! > > Anne ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, visit the group's homepage and use the dropdown menu at the top. This will allow you to unsubscribe your email address or change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to share files with the group, you must join our Yahoo sister group. This group will not allow for posting of emails, but will allow you to join and share problem files, templates, etc.: http://tech.groups.yahoo.com/group/MicrosoftOffice . This group is for FILE SHARING ONLY. If you are using Outlook and you see a lot of unnecessary code in your email messages, read these instructions that explain why and how to fix it: http://personal-computer-tutor.com/abc3/v28/greg28.htm *************************************************************