[mso] Re: Weird Word
- From: "Pearce, Norman" <Norman.Pearce@xxxxxxxxxx>
- To: "'mso@xxxxxxxxxxxxx'" <mso@xxxxxxxxxxxxx>
- Date: Tue, 31 May 2005 17:34:50 +0100
Hello Glenda
Bit late picking up on this but all you need to do for the Normal template
is to locate the actual template and delete it. You will loose any macro's
that have been stored in the template (if any).
MS Word will search a series of paths/folders & if unable to locate any
other Normal.Dot
Will automatically recreate a new Normal.Dot with all of Microsoft's Default
settings, Times New Roman, 10 Points, Letter size paper etc.
Tip, once you have restored the Normal.dot with your preferred page, font
settings etc., locate the file, copy it and rename, I use a format
Normal-051027.dot. That way you can quickly restore the renamed file should
anything nasty happen again. Make a habit of copying the file as, when and
if you create and save any macros in your Normal.dot, which we all do, but
is not an ideal depository for your macros, but that is another story which
I won't go into at this time.
Good luck
Norman Pearce
IT Training Mgr
Ealing Hospital NHS Trust
-----Original Message-----
From: Glenda Wells [mailto:gwells@xxxxxxxxxxx]
Sent: 31 May 2005 15:41
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Weird Word
I've found a clue in this but not sure what it means. The normal.dot seems
to have been changed by a free software named ReadPlease which is used by 3
or 4 of the people who are also using the template for the manuals. I'm
going to uninstall that particular piece of software and copy a new
normal.dot to the system and see what happens. Is there anything else y'all
can think of I should probably do as well? Thanks. /glenda
-----Original Message-----
From: Glenda Wells=20
Sent: Friday, May 27, 2005 08:54 AM
To: 'mso@xxxxxxxxxxxxx'
Subject: Weird Word
Yesterday a co-worker came to me in a complete panic. A document she was
working on in Word 2002 would not save. The error said there was not enough
disk space. We often have that problem on our Windows network but this time
it turned out we had plenty of room. We attempted to save it to the local
disk which had 27 gb free. We attempted to save it to a removable drive of
1 gb. Task Manager showed her system was 100% used.
I opened a new blank document and tried to copy/paste the offending document
to it but that didn't work. Ditto Notepad, and Wordpad. The paste operation
would not happen. However, I was able to give the new doc a name and save
it alright. Before saving, the title of the new Word doc said Document 45.
My co-worker said she had only been working on that particular document and
had opened Word only 3 times that day. I went to another computer and was
able to open a read only copy of the document and save it to that local
drive. I noticed there were 33 tmp files with a tilde in the title. The
time stamp and size of these tmp files indicated they were the result of
frequent saves through the course of the day, although the last 8 or 9 all
had the exact file size and none of the changes during the past hour or so
had been saved. I was able to open those and saved the most recent one to
the other local drive as well as to the newtork drive.
Back at her machine, Dell Laptop, Windows XP Pro, 256 kb RAM, I force closed
all of her user processes, including McAfee anti-virus, the Office Toolbar,
Outlook and Word. Then I re-opened a new Word (Document
1) and recovery was able to restore the entire document without any
loss...thank goodness. I saved this both locally and on the network.=20
The document is 189 pages and is a template of mostly tables with the "click
here" block for entering custom text. The template is in use by several
people in the department creating other documents and is widely used at
other schools.
Any thoughts as to what might have gone wrong and/or what we might do to
prevent it? These documents ultimately will be our policies and procedures
manuals.
/glenda
*************************************************************
You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or
MicrosoftOffice@xxxxxxxxxxxxxxxx
To send mail to the group, simply address it to mso@xxxxxxxxxxxxx
To Unsubscribe from this group, send an email to
mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes)
in the subject line.
Or, visit the group's homepage and use the dropdown menu. This will also
allow you to change your email settings to digest or vacation (no mail).
//www.freelists.org/webpage/mso
To be able to use the files section for sharing files with the group, send a
request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation
with instructions. Once you are a member of the files group, you can go
here to upload/download files: http://www.smartgroups.com/vault/msofiles
*************************************************************
*************************************************************
You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or
MicrosoftOffice@xxxxxxxxxxxxxxxx
To send mail to the group, simply address it to mso@xxxxxxxxxxxxx
To Unsubscribe from this group, send an email to
mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in
the subject line.
Or, visit the group's homepage and use the dropdown menu. This will also allow
you to change your email settings to digest or vacation (no mail).
//www.freelists.org/webpage/mso
To be able to use the files section for sharing files with the group, send a
request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with
instructions. Once you are a member of the files group, you can go here to
upload/download files:
http://www.smartgroups.com/vault/msofiles
*************************************************************
Other related posts:
