Most of our users are using Microsoft Office 2003 Professional but we have a few that need to be upgraded. I upgraded 3 yesterday, and it went well for 2 of them. On the third one, however, when trying to open any item in Outlook, I receive the message: Can't open this item. Out of memory or system resources. Close some windows or programs and try again. The PC is a Dell Pentium 4, 2.8 GHz, with 1 GB of RAM, running Windows XP Professional, so resources are not really the problem. If I delete the profile and create a new one, I can open any item, until I close Outlook and reopen it. I then get the same error message again. We are using Exchange Server 2000. This happened several months ago on another PC I upgraded. Uninstalling and reinstalling Office was no help and I eventually had to reformat the hard drive and start over. I do not want to have to do that again if I can avoid it. I have not been able to find anything on the Microsoft website concerning this. Please help. Parker Renaud Information Technology Manager Colliers Keenan Inc. 1301 Gervais Street, Suite 600 Columbia, SC 20201 803.401.4264 ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************