[mso] Problem sending word documents via email

  • From: "Hough, John" <jhough@xxxxxxxxx>
  • To: mso@xxxxxxxxxxxxx
  • Date: Fri, 17 Jan 2003 14:51:00 -0800

Hi everyone,

A user in my office is having a problem sending word documents as
attachments.  If he's in a document and clicks on File->Send To->Mail
Recipient (As Attachment)  a new email opens up, but when he types in the
name of the person to send to (using his normal method of typing the persons
last name and clicking on "Check Names" to compare with the exchange
server), he gets the following dialogs - 

http://home.earthlink.net/~cdhkk/

which appear to be from Outlook Express instead of trying to find the
contact in his Exchange/Outlook 2002 Contact list.  I've verified that
Outlook is the default manager for email and contacts, but something seems
to be taking over control of it.  Anyone have any suggestions to get it back
to checking with his Exchange contact list?  I'm sure it's some application
he's running on his system but I don't know what the best way to figure out
what it is.  Thanks.


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  • » [mso] Problem sending word documents via email