[mso] Re: Problem in Word, The command you selected is not available from this shortcut menu.
- From: "Hough, John" <jhough@xxxxxxxxx>
- To: "'mso@xxxxxxxxxxxxx'" <mso@xxxxxxxxxxxxx>
- Date: Thu, 13 Mar 2003 14:12:32 -0800
ok I did the detect and repair, opened like 30 attachments with no problems
(but then again, I had no problem opening them before, just her). I'll let
you know if it comes back.
-----Original Message-----
From: Linda F. Johnson [mailto:linda@xxxxxxxxxxxxxxxxxxxxxxxxxxx]
Sent: Thursday, March 13, 2003 12:12 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Problem in Word, The command you selected is not
available from this shortcut menu.
Do you mean she's opening a Word doc attached to an email in Outlook? Or
she's using Word as her email editor and all attachments lock her up?
Try doing a Detect and Repair from the Help menu and let us know if it still
happens
Linda
Publisher ~ ABC ~ All 'Bout Computers
Owner ~ Linda's Computer Stop http://personal-computer-tutor.com
FREE MS Office eBook Tutorial http://personal-computer-tutor.com/library.htm
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
Of Hough, John
Sent: Thursday, March 13, 2003 2:13 PM
To: 'mso@xxxxxxxxxxxxx'
Subject: [mso] Problem in Word, The command you selected is not available
from this shortcut menu.
A woman in my office is constantly getting this error message when she tries
to open attachments to emails, I dont know what she's doing to get it, she
says she's just opening them. When I look at her system the error is up,
then I click ok and Word locks up and I have to kill it with the task
manager. I then open up a few attachments no problem... 20 minutes later
she calls me up saying it's there again. Only article I've been able to
find relates to trying to print a document from the File->Open dialog
(http://support.microsoft.com/default.aspx?scid=kb;en-us;303957) but that's
not what she's doing. Word 2002 with SP2 on XP Pro. Any suggestions?
Thanks.
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