Paul and Tina Thanks for your suggestions. Always good to get somebody else's ideas as to possible origins. RAM isn't a problem - I've got 480 MB and I'm on broadband so the system resources issue is not (an issue that is!). I'm also not running Norton as Tina hinted might be the cause - though her comments re the screen mis-scrolling were interesting as my Outlook folder list is really weird these days - great grey not-quite-a-box hovers over part of the list whenever I tru to scroll down. I remain *convinced* it's a MS fix that’s the culprit. Still hunting it down. Anne :) -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Paul Winkfield Sent: 12 December 2003 20:00 To: mso@xxxxxxxxxxxxx Subject: [mso] Re: MS Office Very Slow Hi Guys: Do you'll have enough ram? I'm running an old computer, Celeron 667mhz/512mb ram (the max the motherboard can handle), at idle my system with XP Pro uses 140mb ram, when I launch Word 2003 it goes up to 144mb cpu spike at 6% then down to 1-2%, on a cable modem, if I lockout modem with ZoneAlarm, ram use goes to139mb. --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.548 / Virus Database: 341 - Release Date: 05/12/2003 ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************