[mso] Eureka! Undocumented fix for Office 2000/XP install
- From: "Shelley Turk" <turk@xxxxxxxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Sun, 17 Aug 2003 08:01:26 +0800
Hello Linda and Everyone,
I have found an undocumented fix to solve the MSOffice 2000 (on XP) install
problem. I wanted to share this with you, in case someone else has the same
problem. My apologies for not correctly wording my previous post by the way.
I had searched Google to fix the install error 2755 and tried all their
suggestions and also the microsoft knowledge base for the problem. (Everything
you suggested, I had tried) NOTHING WORKED! I have spent days researching it.
I even contacted MS product support, but unless I paid, they were not prepared
to give me any assistance as they no longer support Office 2000 install
problems. I was frustrated when I made the post to the group, so brevity of my
request did not inform you of my previous attempts to solve this problem.
The solution was so simple, I could kick myself!
Apology over, and now to the solution to error 2755.
(Office 2000 setup is very slow and eventually issues error 2336 or 2755)
Right click 'my computer',
Click 'manage', double-click 'services',
look down list for "windows installer",
Right click and say "start" then run the install
Regards
Shelley
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