A slow fix would be to access a CD drive on another computer and put it in there. Access it then through the network. Jim -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Dan Rudder Sent: Tuesday, June 23, 2009 2:32 PM To: mso@xxxxxxxxxxxxx Subject: [mso] Re: Cannot install service pack 2 or 3 on Office 2003 Unfortunately, the cd drive for this Compaq is broken, and the best price I can find for a replacement is in the $150 range. The machine is not worth that much. Thank you, Dan -------------------------------------------------- From: "Mark Mucher" <mmucher@xxxxxxxxxxxxx> Sent: Tuesday, June 23, 2009 3:04 PM To: <mso@xxxxxxxxxxxxx> Subject: [mso] Re: Cannot install service pack 2 or 3 on Office 2003 > Lots of times, for some reason, SPs like to see the CD in the drive > > Sometimes it asks, sometimes it doesn't. Put the CD in and try again > > Mark > > -----Original Message----- > From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On > Behalf Of Dan Rudder > Sent: Tuesday, June 23, 2009 2:57 PM > To: mso@xxxxxxxxxxxxx > Subject: [mso] Cannot install service pack 2 or 3 on Office 2003 > > I am trying to update a clients laptop running XP Home SP3 with Office > 2003 > standard edition with SP1 installed. I tried to do update that > Microsoft updates said were needed, they failed to install. I then > downloaded the full > > version of Service Pack 3. It returned an error of "The update cannot > be applied" , no other error message. I tried the same thing with > Service Pack > 2 and had the same results. > > Any suggestions? > > Thank you, > Dan > > ************************************************************* > You are receiving this mail because you subscribed to > mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx > > To send mail to the group, simply address it to mso@xxxxxxxxxxxxx > > To Unsubscribe from this group, visit the group's homepage and use the > dropdown menu at the top. This will allow you to unsubscribe your > email address or change your email settings to digest or vacation (no mail). > //www.freelists.org/webpage/mso > > To be able to share files with the group, you must join our Yahoo > sister group. This group will not allow for posting of emails, but > will allow you to join and share problem files, templates, etc.: > http://tech.groups.yahoo.com/group/MicrosoftOffice . This group is for > FILE SHARING ONLY. > > If you are using Outlook and you see a lot of unnecessary code in your > email messages, read these instructions that explain why and how to > fix > it: > http://personal-computer-tutor.com/abc3/v28/greg28.htm > ************************************************************* > ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, visit the group's homepage and use the dropdown menu at the top. This will allow you to unsubscribe your email address or change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to share files with the group, you must join our Yahoo sister group. This group will not allow for posting of emails, but will allow you to join and share problem files, templates, etc.: http://tech.groups.yahoo.com/group/MicrosoftOffice . This group is for FILE SHARING ONLY. If you are using Outlook and you see a lot of unnecessary code in your email messages, read these instructions that explain why and how to fix it: http://personal-computer-tutor.com/abc3/v28/greg28.htm ************************************************************* Checked by AVG - www.avg.com Version: 8.5.374 / Virus Database: 270.12.87/2195 - Release Date: 06/23/09 05:54:00 ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, visit the group's homepage and use the dropdown menu at the top. This will allow you to unsubscribe your email address or change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to share files with the group, you must join our Yahoo sister group. This group will not allow for posting of emails, but will allow you to join and share problem files, templates, etc.: http://tech.groups.yahoo.com/group/MicrosoftOffice . This group is for FILE SHARING ONLY. If you are using Outlook and you see a lot of unnecessary code in your email messages, read these instructions that explain why and how to fix it: http://personal-computer-tutor.com/abc3/v28/greg28.htm *************************************************************