[mso] Re: Cannot install service pack 2 or 3 on Office 2003

  • From: "Jim Hickey" <jim@xxxxxxxxxxx>
  • To: <mso@xxxxxxxxxxxxx>
  • Date: Tue, 23 Jun 2009 14:48:43 -0500

A slow fix would be to access a CD drive on another computer and put it in
there.  Access it then through the network. 

Jim

-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
Of Dan Rudder
Sent: Tuesday, June 23, 2009 2:32 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Cannot install service pack 2 or 3 on Office 2003

Unfortunately, the cd drive for this Compaq is broken, and the best price I
can find for a replacement is in the $150 range. The machine is not worth
that much.
Thank you,
Dan

--------------------------------------------------
From: "Mark Mucher" <mmucher@xxxxxxxxxxxxx>
Sent: Tuesday, June 23, 2009 3:04 PM
To: <mso@xxxxxxxxxxxxx>
Subject: [mso] Re: Cannot install service pack 2 or 3 on Office 2003

> Lots of times, for some reason, SPs like to see the CD in the drive
>
> Sometimes it asks, sometimes it doesn't.  Put the CD in and try again
>
> Mark
>
> -----Original Message-----
> From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On 
> Behalf Of Dan Rudder
> Sent: Tuesday, June 23, 2009 2:57 PM
> To: mso@xxxxxxxxxxxxx
> Subject: [mso] Cannot install service pack 2 or 3 on Office 2003
>
> I am trying to update a clients laptop running XP Home SP3 with Office
> 2003
> standard edition with SP1 installed. I tried to do update that 
> Microsoft updates said were needed, they failed to install. I then 
> downloaded the full
>
> version of Service Pack 3. It returned an error of "The update cannot 
> be applied" , no other error message. I tried the same thing with 
> Service Pack
> 2 and had the same results.
>
> Any suggestions?
>
> Thank you,
> Dan
>
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