[macvoiceover] Re: iTunes 9.1 Equalizer problem while using VoiceOver

  • From: Dan Eickmeier <va3ets@xxxxxxxx>
  • To: macvoiceover@xxxxxxxxxxxxx
  • Date: Mon, 5 Apr 2010 20:45:58 -0400

I've even tried going into the  EQ window with Voiceover turned off, and 
turning it back on again, and iTUnes still crashes.  
On Apr 4, 2010, at 10:20 PM, Dan wrote:

> Hello Marcy,
> Just as a little follow-up to the message. I contacted AppleCare and had the 
> problem escalated to a product engineer. They said that someone would contact 
> me within 5 to 7 days.
> I also emailed accessibility@xxxxxxxxx and they responded that they got the 
> message and that others have emailed them as well.
> Dan
> On Apr 4, 2010, at 6:28 PM, Marcy Weinberg wrote:
> 
>> Hi, Dan,
>> 
>> Both myself and a friend  also experienced this problem, with this method as 
>> well as  by going into the menu bar to window, down to equalizer and 
>> pressing enter on it.
>> 
>> I've sent reports each time, and the more reports with information they get, 
>> the sooner the problem can be addressed.
>> 
>> Marcy
>> 
>> On Apr 2, 2010, at 11:22 PM, Dan wrote:
>> 
>>> Hello Everyone,
>>> After updating to iTunes 9.1, I started having a problem with accessing the 
>>> Equalizer while using VO.
>>> Every time I hit Command-Option-2, iTunes falls over dead and the Crash 
>>> Reporter comes up. I fill out the info regarding what I did when the Crash 
>>> took place and submitted the report along with all the technical stuff that 
>>> the reporter collected.
>>> My Son, who is sighted, used the mouse to access the Eq without VO running. 
>>> Everything worked as expected.
>>> I am also submitting this to,
>>> accessability@xxxxxxxxx
>>> I sure hope it gets fixed.
>>> If any one else has this problem with iTunes 9.1 under Snow Leopard, please 
>>> report it as well.
>>> If anyone wants to give this a try, here are the commands for switching 
>>> between the main window and the Equalizer's window.
>>> , Command-Option-1, opens the main iTunes window and Command-Option-2 opens 
>>> the Equalizer window.
>>> Dan>
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>> 
>> -- 
>> Marcy
>> Hope you're having a nice day!
>> 
>>> 
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> 
>> 
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>
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>
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