Have you completely uninstalled and then reinstalled the app? David Chittenden, MSc, MRCAA Email: dchittenden@xxxxxxxxx Mobile: +64 21 2288 288 Sent from my iPhone > On 13 Dec 2013, at 11:51, Nicole Hutchins <nkhutch86@xxxxxxxxx> wrote: > > Hi David, that was actually the first thing I did to see if it would help. > But he didn't. > > Nicole > Sent from my iPhone > >> On Dec 12, 2013, at 5:49 PM, David Chittenden <dchittenden@xxxxxxxxx> wrote: >> >> If the app is running on an iPhone, try rebooting the phone. >> >> David Chittenden, MSc, MRCAA >> Email: dchittenden@xxxxxxxxx >> Mobile: +64 21 2288 288 >> Sent from my iPhone >> >>> On 13 Dec 2013, at 11:05, Tuscia-Falconer <falconer@xxxxxxxxxxxxxx> wrote: >>> >>> Try lowering the resolution of the scan/picture. >>> I suggest this in case there is an overload of processing. >>> >>> TF >>> >>> On 13/12/2013, at 10:20 am, Nicole Hutchins <nkhutch86@xxxxxxxxx> wrote: >>> >>> For some reason, every time I take the picture of a document, the app >>> crashes. Any idea what that could be about? I did an update this morning, >>> but it hasn’t seemed to do me any good. - Nicole >>>> On Dec 11, 2013, at 10:46 PM, Russell Solowoniuk <rsolowoniuk@xxxxxxxxx> >>>> wrote: >>>> >>>> Hi Nicole, >>>> >>>> If you just wish to scan something and have it read to you, without >>>> actually creating and saving a document, try the following… >>>> >>>> 1. Double tap on “Quick capture”. >>>> 2. Swipe right till you are on the “take picture” button. >>>> 3. You should feel your iPhone vibrating. At this point, move your iPhone >>>> above the page you wish to scan, with the screen of your phone facing >>>> upward, and the camera facing down. >>>> 4. Prizmo will prompt you in the direction to move the phone, i.e. up, >>>> down, away etc. Keep moving the iPhone until you hear Prizmo say “Page >>>> detected, ready to shoot”. >>>> 5. Double tap the take picture button, and, after doing so, hold the phone >>>> steady while you hear 3 ascending tones. After the 3rd tone, you will >>>> hear your camera take the picture. >>>> 6. VO will say “Processing, cancel” and when it is done, you will hear VO >>>> say “Result”. Swipe right until you get to the scanned text. >>>> >>>> That’s it! >>>> >>>> If you want to create a document and save it, instead of clicking quick >>>> capture, double tap create new document, click the “text” button, double >>>> tap the “take picture” button, move the camera into position, and double >>>> tap the “take picture” button again. Then click the “done” button, On the >>>> next screen, you can either add another page, or export. Click export >>>> document, and then choose how you wish to export it, i.e. read text >>>> aloud, copy to clipboard, send by mail, send message, or open in. >>>> >>>> HTH >>>> >>>> Russell >>>>> On Dec 10, 2013, at 10:01 AM, Nicole Hutchins <nkhutch86@xxxxxxxxx> wrote: >>>>> >>>>> Hi, >>>>> I decided to take the plunge and download the Prizmo OCR app. I have >>>>> attempted to scan a document I keep getting a message saying that there >>>>> is no text visible. Can someone please help me? What do my settings need >>>>> to be on? How should I hold the camera to take the picture? Is there a >>>>> certain way to do it? Any help would be very much appreciated. Thank you. >>>>> >>>>> Nicole >>>>> Sent from my iPhone> >>>>>> Click on the link below to go to our homepage. >>>>>> http://www.icanworkthisthing.com >>>>>> >>>>>> Manage your subscription by using the web interface on the link below. >>>>>> //www.freelists.org/list/macvoiceover >>>>>> >>>>>> Users can subscribe to this list by sending email to >>>>>> macvoiceover-request@xxxxxxxxxxxxx >>>>>> with 'subscribe' in the Subject field OR by logging into the Web >>>>>> interface at //www.freelists.org/list/macvoiceover >>>> >>>>> >>>>> Click on the link below to go to our homepage. >>>>> http://www.icanworkthisthing.com >>>>> >>>>> Manage your subscription by using the web interface on the link below. >>>>> //www.freelists.org/list/macvoiceover >>>>> >>>>> Users can subscribe to this list by sending email to >>>>> macvoiceover-request@xxxxxxxxxxxxx >>>>> with 'subscribe' in the Subject field OR by logging into the Web >>>>> interface at //www.freelists.org/list/macvoiceover >>> >>>> >>>> Click on the link below to go to our homepage. >>>> http://www.icanworkthisthing.com >>>> >>>> Manage your subscription by using the web interface on the link below. >>>> //www.freelists.org/list/macvoiceover >>>> >>>> Users can subscribe to this list by sending email to >>>> macvoiceover-request@xxxxxxxxxxxxx >>>> with 'subscribe' in the Subject field OR by logging into the Web >>>> interface at //www.freelists.org/list/macvoiceover >>> >>>> >>>> Click on the link below to go to our homepage. >>>> http://www.icanworkthisthing.com >>>> >>>> Manage your subscription by using the web interface on the link below. >>>> //www.freelists.org/list/macvoiceover >>>> >>>> Users can subscribe to this list by sending email to >>>> macvoiceover-request@xxxxxxxxxxxxx >>>> with 'subscribe' in the Subject field OR by logging into the Web >>>> interface at //www.freelists.org/list/macvoiceover >>> >>> Click on the link below to go to our homepage. >>> http://www.icanworkthisthing.com >>> >>> Manage your subscription by using the web interface on the link below. >>> //www.freelists.org/list/macvoiceover >>> >>> Users can subscribe to this list by sending email to >>> macvoiceover-request@xxxxxxxxxxxxx >>> with 'subscribe' in the Subject field OR by logging into the Web >>> interface at //www.freelists.org/list/macvoiceover >> >> Click on the link below to go to our homepage. >> http://www.icanworkthisthing.com >> >> Manage your subscription by using the web interface on the link below. >> //www.freelists.org/list/macvoiceover >> >> Users can subscribe to this list by sending email to >> macvoiceover-request@xxxxxxxxxxxxx >> with 'subscribe' in the Subject field OR by logging into the Web >> interface at //www.freelists.org/list/macvoiceover >> > > Click on the link below to go to our homepage. > http://www.icanworkthisthing.com > > Manage your subscription by using the web interface on the link below. > //www.freelists.org/list/macvoiceover > > Users can subscribe to this list by sending email to > macvoiceover-request@xxxxxxxxxxxxx > with 'subscribe' in the Subject field OR by logging into the Web > interface at //www.freelists.org/list/macvoiceover >