[LRflex] Re: Troy's DMR repairs
- From: Richard Ward <ilovaussiesheps@xxxxxxxxx>
- To: leicareflex@xxxxxxxxxxxxx
- Date: Thu, 30 Dec 2010 15:55:44 -0800 (PST)
Hi Troy,
actually your 'report' from the repair depot sounds like the perfect
non-answer answer was given to you! ie:use the correct proportions of gravitas,
courtesy, and non-specific techno-babble, to sound like 'important' work's
being
done, being done well, all while being polite and respectful about it, yet
coming short of panicking you as an owner of said item(s). Something like:
We're sorry for your down time, your unit's Flux-Capaciter has come out of
Alignment and will require replacement of the Palladium Pall-Bearer Pullers to
resume peak performance. Don't worry, the repair fees will be expensive enough
so you know you own an 'exclusive' product without requiring a credit app to
get
your camera back. Sincerely, Bo. Vine. Fheekal Matier
Richard in Michigan
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[---Insert Irony Here---]
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From: Troy Freund <farmerfreund@xxxxxxxxx>
To: leicareflex@xxxxxxxxxxxxx
Sent: Mon, December 27, 2010 11:55:42 AM
Subject: [LRflex] Troy's DMR repairs
Hey Mehrdad,
Unfortunately, Leica hasn't told me a whole heck of a lot in regards to my
repairs. Just "we need to replace this or that." It's always vague enough that
it doesn't really explain what might have gone wrong.
Frustrating, but hasn't convinced me to give up yet,
Troy
www.troyfreund.com
www.twitter.com/midwestphoto
www.midwesteditorialphoto.wordpress.com
www.milleica.wordpress.com
day 2230
from beneath blankets
seems to be a difficult
place to escape from
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