[kent-equality] Re: Query

  • From: <matthew.mellor@xxxxxxxxxxxxxx>
  • To: <kent-equality@xxxxxxxxxxxxx>
  • Date: Fri, 29 Aug 2014 15:35:21 +0000

Clive

Many thanks for sharing this information with me/the network.

I would find it helpful if you could share your ‘about you’ questionnaire 
template.

Best wishes

Matthew

From: kent-equality-bounce@xxxxxxxxxxxxx 
[mailto:kent-equality-bounce@xxxxxxxxxxxxx] On Behalf Of Clive.Lever@xxxxxxxxxxx
Sent: 29 August 2014 15:27
To: kent-equality@xxxxxxxxxxxxx
Subject: [kent-equality] Re: Query

Hello Matthew,

Firstly, thanks for starting the ball rolling by using the list to get thoughts 
and info from the group.
At KCC, our general guidance to staff on what questions to ask on monitoring 
forms says:

“
The business itself needs to check that monitoring is relevant to what is being 
done, and that information collected will be used as:
·         part of the analysis of the impact/ satisfaction of services
·         part of the performance management framework
·         we don't have that information/ it's reasonable to assume that we 
don't have that information.
“
Basically, regardless of the protected characteristic in question, we would 
only ask for monitoring information if we are confident that gaining it would 
help us to deliver better services to that group, or it would improve staff 
care. We could share our ‘about you’ questionnaire templates with group members 
if it is felt that would be helpful.

You may also find the GIRES (Gender Identity Research and Education Society) 
resource  the quick guide to 
monitoring<http://www.gires.org.uk/assets/Workplace/Monitoring.pdf> helpful.

Remember also that Gender and Gender Reasignment are listed as separate 
protected characteristics under the Equality Act. It may therefor be helpful to 
separate them out into distinct questions if, after reading the GIRES guidance, 
you do decide to monitor.

I hope this helps,
Clive


From: 
kent-equality-bounce@xxxxxxxxxxxxx<mailto:kent-equality-bounce@xxxxxxxxxxxxx> 
[mailto:kent-equality-bounce@xxxxxxxxxxxxx] On Behalf Of 
matthew.mellor@xxxxxxxxxxxxxx<mailto:matthew.mellor@xxxxxxxxxxxxxx>
Sent: 29 August 2014 14:57
To: kent-equality@xxxxxxxxxxxxx<mailto:kent-equality@xxxxxxxxxxxxx>
Subject: [kent-equality] Query

Hello

I have a question about etiquette when doing customer surveys, which has been 
raised with me by our housing department.

When an organisation asks a question about someone’s gender, should the options 
include transgender alongside the male and female options?

Regards

Matthew

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