[JYO] Fwd: Contact Info & Changes at Landmark
- From: FlyboyEd@xxxxxxx
- To: jyo@xxxxxxxxxxxxx
- Date: Wed, 18 Apr 2012 17:35:38 -0400 (EDT)
____________________________________
From: whertz@xxxxxxxxxxxxxxxxxxxx
To: FlyboyEd@xxxxxxx
Sent: 4/18/2012 5:28:56 P.M. Eastern Daylight Time
Subj: Contact Info
Ed,
Wondered if you can put a post in your JYO communications that come out to
relay some of the changes that took place here this year.
Most folks here on the field have dealt with Tom Arthur in the past and
may not be aware of some of the changes that took place earlier this year.
Effective January 1st of this year I have replaced Tom Arthur as Service
Manager for our facility. For those who don’t know me, I have been here since
March or 1999 and have filled the roles of Technician, Inspector, Chief
Inspector and Service Manager. I am experienced on everything from fabric
aircraft such as the Decathlon and Super Viking to turbine aircraft such as
the
King Air, Beechjet and Premier. This experience and knowledge allow me to
discuss technical matters before the plane arrives to help reduce your
down-time. Also, since my start in January I have implemented some changes to
our parts pricing structure to make them more compatible with the market,
streamlining our internal processes to improve service and improve overall
customer service and communication. As well we continue to offer weekend
on-call support for those unforeseen emergencies. I can be reached anytime at
any of the numbers below.
Thank you very much for anything you can do to help communicate this
change. If you have any questions, please feel free to contact me.
William Hertz
Service Manager
1005 Sycolin Road
Leesburg, VA 20175
Office: 703.771.0188
Mobile: 571.223.9876
Fax: 703.779.0435
=
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