[JA] Tempted to cancel Juno Platinum
- From: Jim Henderson <jim.henderson@xxxxxxxx>
- To: juno_accmail@xxxxxxxxxxxxx
- Date: Sat, 15 May 2004 20:58:07 -0400
Mon, 10 May 2004 14:44:55 -0600 "Christopher B. Bailly"
<krisbail1@xxxxxxxx> writes:
> Thirdly, I sympathize with those free users who would prefer
> to use less time with their mail clients sending and receiving
> mail than they would have to spend of their limited time
> allotment to write it while online.
It's a pretty small group of victims. Juno only started allowing POP3
access last year, and encouraging it with the Juno 6 software. With Juno
7 they reversed this policy, but only a few free riders ever got caught
using Juno 6.
> Fifthly: The Juno technical support documentation, available
> from either the Help link on the My Juno main page or from
> <help.juno.com>, appears to me to be for the Juno 5.0.33
> software, not for the latest Juno 6 or 7 software, and how
> to configure various mail clients and browsers to work
> with these new versions.
It shows the unwisdom of abandoning Juno's proprietary mailer for
standard ones. Stick with Juno 5 and you're all right. Me? Stick with
Juno 4. Even more all right.
> The less likely or expected place, where I found
> instructions for setting up a Eudora account manually
> to work with Juno, was on the My Account page, not
> anywhere on the Support or Help pages.
Yeah, thoroughly fouled up. Neatness costs money, and this cheapskate
outfit doesn't give you neatness.
Basically, the biggest mistake you can make with Juno is to pay for it.
Second biggest mistake is to upgrade your old version before the new
version is also obsolete. Third biggest mistake is expecting help from
Juno's help line. I am very happy with Juno's service, being lucky
enough to make all the right choices.
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