repost: JAWS 11 won't install on vista OS

  • From: "Jason Doorish" <doorish_jason@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sun, 3 Jan 2010 10:48:15 -0600

Please help: 

I cannot install Jaws 11 on my vista OS laptop. It keeps telling me that the 
auth. for this product is for an earlier version, and that I need to contact 
FS. I did just that, and he told me to go in and delete a certain file  then it 
should install fine since I have two more  upgrades. Small problem, I can't 
remember what the file was called, and when I looked through the program 
manager files for jaws, nothing sounded correct. Any help, ideas, and the like 
would be greatly appreciated. 


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