Hi bob, Unless necessary, I would recommend that you do not remove shared components. Although, in this case, you just might have to. The other day, I was working with John Carson at FS to resolve an issue I have. We removed jaws 9, including shared components, using the control panel and rebooted. Then when the system came back up, using narrator, we encountered a dialog box about video intercept. We ignored this box at the time. We had to use narrator to go to C:\Program Files\Freedom Scientific and delete the shared folder. Then we had to run a repair on jaws 8 to get something back. After many attempts and rebooting the system, I finally got it back up and running. Then downloaded the full release of jaws 9 and installed that. In essence, I am suggesting A couple of things. The best thing you can do is have someone with eyes around to help in case narrator does not work properly. Secondly, save the install file to the desktop where you can find it easily for installation. HTH Rich ----- Original Message ----- From: Bobcat Sent: Thursday, November 29, 2007 6:21 AM What happens when one removes shared components while uninstalling Jaws when you have several versions on a system? I just removed jaws 9 and reinstalled it because I was having issues. I thought they might have been a result of updating to the official version from the beta using Jaws update on the help menu. So, I downloaded and installed the official version and removed the old one. But when I removed the earlier version I was asked if I wanted to remove shared components. I said no because I didn't know if it would mess up other things. I'm still having issues. Bob -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx