HI all, I have a new situation. I'm getting a newsletter that is mailed as a PDF attachment. I do the view in browser option, and get the message that says the document needs to be prepared. Then it is ready to go and Jaws tells me it's in a table with no headings. When I try to read it, though, nothing makes sense. I don't know how to move to different columns, and just reading a line will give me some whole words and some words that are essentially being spelled out rather than read. The upshot is that I can't follow anything. I can ask this particular person to send me the original word processor files instead of the PDF file, but it would be nice to know in general if there is a fix for this. I'm using JFW 12, Office 2010, not sure which Adobe Reader but it's only a month or so old. Thanks, Bonnie