Hi, if you're on about Microsoft Word, you're probably hitting insert z. If not, please elaborate. Thanks. ----- Original Message ----- From: Judith Bron To: jfw@xxxxxxxxxxxxx Sent: Monday, December 17, 2007 5:53 PM Subject: quick keys My hand sometimes hits a key combination that turns on quick keys. I have no idea what these are but I would like to know how I am turning them on and want to know how to turn them off. Thanks, Judith