Hi Sandra, Where are you experiencing this problem? Please be as specific as possible. Are you saying that you arrow up and down thru a document and certain lines repeat themselves? Is jaws saying "blank" when it encounters a blank line while arrowing up and down, doing a say all, or what? Try and give us some more information so that we may help you with your problem. rich ----- Original Message ----- From: Sandra Mortellaro Sent: Thursday, November 29, 2007 8:14 PM I have installed jaws 9 and I am having trouble with jaws repeating lines or blank lines. Have any suggestions on how to fix this?