I am using JFW 10 with Microsoft Word 2007. I am trying to read a file saved in rich text format, and every time I page up or down to try and find a specific spot in the file JAWS reads things out of order, and doesn't always read what is there. I tried saving the file as a .docx file, and that didn't help. Usually after I restore or maximize the window it will read, but it's not working this time. Does anyone have any suggestions? It will read things when I read by word, but when I try to read by line it skips a lot of stuff.