Hi Gary: Yes that is a verry good suggestion lol. When I wrote to netlibrary, they said to re-install all of my players as they are all inter-related with windows media player which I was unaware of. It was also suggested that I totally uninstall and re-install media player itself. However, as stated in an earlier message, I can get windows media player to go back only two versions any idea as to how to totally get rid of it so I can start with a fresh installation? Thanks. Liz PS: Sorry for the dumb questions! _____ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Gary King Sent: Wednesday, April 16, 2008 5:30 PM To: jfw@xxxxxxxxxxxxx Subject: Re: possibly off topic sorry Liz, Does NetLibrary have a support link where you can contact them? If so, you could explain what you did, and maybe they can tell you what to do to fix the problem. Gary King HYPERLINK "mailto:w4wkz@xxxxxxxx"w4wkz@xxxxxxxx ----- Original Message ----- From: HYPERLINK "mailto:ewade@xxxxxxxxxx"Liz Wade To: HYPERLINK "mailto:jfw@xxxxxxxxxxxxx"jfw@xxxxxxxxxxxxx Sent: Wednesday, April 16, 2008 2:15 PM Subject: possibly off topic sorry Hey Guys: I have a problem and I appologise in advance if it is off topic here. Do any of you know how to fix windows media player DRM errors? As far as I knew each player was independent of the other however, this does not seem to be the case. To begin at the beginning, I downloaded an audio book from this place netlibrary where you also obtain a three week license to listen to the book within that time frame. Anyhow, I obtained the license with realplayer and all was fine for a time. Then I decided to use winamp as I prefer it as a player and found out that the latest version was now supposedly supported. Well I tried with winamp (yes the latest version) and a dialog box appeared saying winamp was not supported. So I decided to use realplayer once again but to no avail. Now whichever player I use (vuplayer, winamp, windows media player 11 etc.) a box pops up saying I have a DRM digital rights error. Any ideas? Any ideas would be much appreciated and I hope I made sense lol. Liz Wade No virus found in this outgoing message. Checked by AVG. Version: 7.5.519 / Virus Database: 269.23.0/1381 - Release Date: 4/16/2008 9:34 AM No virus found in this incoming message. Checked by AVG. Version: 7.5.519 / Virus Database: 269.23.0/1381 - Release Date: 4/16/2008 9:34 AM No virus found in this outgoing message. Checked by AVG. Version: 7.5.519 / Virus Database: 269.23.0/1381 - Release Date: 4/16/2008 9:34 AM