Actually, I was in the system menu while JAWS was open...if I go to the desktop, I can't find the system tray, well, I can, but it says it only has one thing it it, the AVG something or other... There's all this stuff that seems to be associated with adobe 9, and I hav eno idea what it all is...what is adobe.com...do I have to go there to find my document? very confused... Alice alicedh@xxxxxxxxxxx