RE: jaws donble problem

  • From: "Chris Jenkins" <saveup@xxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Fri, 23 Jan 2009 16:09:15 -0500

Hello.

I suspect USB support is disabled on the work computers.  Assuming this is a
USB dongle.

I hope this helps.

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Negoslav Sabev
Sent: Friday, January 23, 2009 3:54 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: jaws donble problem

Not yet, because I think there are still ways to solve this problem without 
calling them. It would be the final step.

Negoslav


----- Original Message ----- 
From: "Dave Carlson" <dgcarlson@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, January 23, 2009 10:10 PM
Subject: Re: jaws donble problem


> Wow. Sounds like a tech support question for Freedom Scientific. Have you
> contacted them?
>
> Dave
>
> ----- Original Message ----- 
> From: "Negoslav Sabev" <negi4a@xxxxxxxxx>
> To: <jfw@xxxxxxxxxxxxx>
> Sent: January 23, 2009 11:06 AM
> Subject: jaws donble problem
>
>
> Hello. We received here jaws 10 with dongle authorization. My boss paid it
> for me. I guess it should work with this dongle on any computer I put it 
> in.
> But unfortunately it is not so. On my home computers I have no problem
> running jaws with the dongle. I have vista and windows 7 on my laptop, xp
> sp2 on my desktop and 2 virtual machines both with xp sp3. On vista,
> windows7 and xp sp2 it works well with installed and the portable version.
> It works also in one of the virtual machines. They both are the same 
> windows
> xp sp3 installed from the same cd, but it works only in one of them. The
> second one doesn't accept to authorize with dongle. I tried it also on the

> 2
> of the computers at work. Both of them are xp sp2 and both refuse to
> authorize with dongle. I used only the portable version there. I  even
> copied and installed the working dongle driver from my desktop, but no 
> luck.
> I'm stuck. It's not convenient at all when it does this on the work PCs.
> Please help!
>
> Negoslav
>
> --
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--
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To post a message to the list, send it to jfw@xxxxxxxxxxxxx
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--
JFW related links:
JFW homepage: http://www.freedomscientific.com/
Scripting mailing list: 
http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com
JFW List instructions:
To post a message to the list, send it to jfw@xxxxxxxxxxxxx
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