If you use jaws to load the user interface, the jaws wil become error. You must use another screen reader to open the user interface. Mike Schmitt wrote: Hello all, I'm experiencing a problem going into user interface of AVG 8.0. What is the work around for this issue. I only have one screen reader. I find that when I unload jaws 9.0 and then load AVG, I again load jaws and was able to read information only for a short time. I unhstalled AVG 7.5 before placing AVG 8.0 on my system. Any suggestions would be greatly appreciated. Mike