Actually, it didn't deny me, or say my authorization was invalid; the darn thing just didn't work at all. If I hadn't known better, I'd have said my Internet connection was down. They sent me a list of detailed instructions, some of which, if followed, could easily disable the entire program. The easiest (and I'll try it eventually if necessary) would be to deactivate and start from scratch. Ted From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Yadiel Sotomayor Sent: Monday, October 25, 2010 8:59 AM To: jfw@xxxxxxxxxxxxx Subject: Re: jaws 12 released? I used my last activation key. I just send a "reset of activation key" form to FS and in under 8 hours I had 3 more keys just for me. Also, this is weird though. I needed to re-activate my openbook. I wasted my last key on it. That's weird don't you think? From: Lisle, Ted (CHFS DMS) <mailto:Ted.Lisle@xxxxxx> Sent: Monday, October 25, 2010 8:03 AM To: jfw@xxxxxxxxxxxxx Subject: RE: jaws 12 released? So did I, how'd you resolve yours Ted From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Yadiel Sotomayor Sent: Friday, October 22, 2010 3:21 PM To: jfw@xxxxxxxxxxxxx Subject: Re: jaws 12 released? Yes. Jaws 12 is out. Not beta. It works fine over here. I had some problems with the activation, but it was nothing. Yadiel From: Dorothy Ingram-Gorban <mailto:Dorothy.ingram-gorban@xxxxxxxxx> Sent: Friday, October 22, 2010 10:33 AM To: org, jfw@freelists. <mailto:jfw@freelists.%20> Subject: jaws 12 released? I have had an email from a y friend in UK to say Jaws 12 is released, I do not mean beta I haven't seen it on your List, can you say if you have it, I do have an update bought some time ago, just not sure if it all went smoothly your end thanks Dorothy