Hi Jerry, You need to go into Jaws' Basic settings. Go into the JAWS window with insert+j. Open the Options menu and open Basic. In the Basic settings dialog, the first item that you'll land on concerns Tutor Messages. Arrow down to the item that reads "turn off menu and control help" and press enter. That should do the trick. Hope this helps. Tom ----- Original Message ----- From: Jerry Hathaway To: JAWS LISTSERVE Sent: Sunday, November 16, 2008 5:00 PM Subject: jaws 10 and outlook express problem I am using jaws 10, windows XP, and Outlook Express 6. When I use the arrow keys to move through my folders jaws is saying to move through or expand items use the arrow keys. Can anyone tell me how to make jaws not say this, because this is very annoying. Jerry