Try to get the version right, so as to avoid confusion? 1447, *not* 1444. Dave ----- Original Message ----- From: Brandon Misch To: jfw@xxxxxxxxxxxxx Sent: Wednesday, May 19, 2010 07:59 Subject: Re: installing new version 11.0.1444 easy, go to fs's site, go to downloads and download the full version and run it. since you already have jaws 11 on the pc, the program will just update it. hope this works out for you On May 19, 2010, at 7:56 AM, Mark wrote: Went to check for update. Started download Jaws informed me it could not install patch Instructed me to fix my current version 11.0.10430 Since I do not have a disk, how do I reconfigure my installed Jaws? Can not do it from the ddownloaded version file, NOR was it an optionin control panel programs. Mark Man FULLY Alive is The Glory of GOD!