Judith, If I understand you corectly, you are trying to copy data from a CD and copy these files to your hard drive. If that is the case, you really don't need to use Windows Media Player to rip or burn this data. All you need to do is open the CD from its icon on the desktop, and highlight the files you want to copy, and press Control + C to copy to the clipboard. Then switch to the folder on your hard drive where you want to save copies of these files and press Control + V to put them in that folder. You would only use the burn option when ripping music from a music CD to your hard drive, but if these are just data files, All you need to do is copy and paste from the CD to your hard drive. Alan Judith wrote: I got a CD of data that I need and tried installing it last night but Windows media player wouldn't burn it into the program. I did everything I was supposed to do and heard the tab ask if I wanted to rip, burn etc. Any ideas on how I can accomplish this? Thanks, Judith