Hi Troy, I think that they are talking about after you download the update then turning off speech by removing your old version of JAWS. At that point doing a clean install. Dave personal email address dpf@xxxxxxxxxxx When they turn the pages of history, when these days have past long ago, will they read of us with sadness or the seeds that we let grow? ----- Original Message ----- From: "Troy Sullivan" <sullidog_2001@xxxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Friday, March 12, 2004 10:35 PM Subject: doing a clean install of the update Hi all. I read all these messages about where doing a clean install of the update will fix problems, but my question is, how do you have speach to get to the fs website to do so? I find that doing a clean install won't provide you with speach to get to the site to download the update. Troy -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx