Re: copy command & Jaws 10

  • From: Yardbird <yardbird@xxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Mon, 22 Dec 2008 12:29:50 -0800

Hi Crystal,

As Mr. Cox says, it's been happening to a lot of Jaws users beginning with 
Jaws 9, or even with version 8, although maybe that's one version too many. 
I forget, I got so used to it for awhile. But it's a well-documented 
problem.

first of all, what file list you happen to be in is nothing to do with it in 
the sense I think you mean. You're obviously talking about being in a folder 
of your hard drive, having gotten to it either via My computer or Windows 
Explorer, right? Well, it doesn't mater that you were in a folder with some 
music files. A file is a file in this regard. jaws has no idea if the files 
you're trying to copy are .mp3 files or .txt files or whatever. You just are 
getting that impression because it happens to you sometimes and not other 
time.

Now, I've been using jaws through all these versions, and on my own system, 
it stopped doing this with the installation of Version 10. I thought that 
was because FS had fixed it, finally. But here's one thing to try to make it 
behave right, even though you may find this inconvenient. Just unload jaws 
with the Insert F4 command, wait a few seconds, then restart it however you 
would (I mean, if you have a hotkey for starting it manually, whether or not 
it loads automatically when you start up your computer). The usual hotkey is 
Control Alt J.

Jaws will say it's ready, of course. Now try your copy operation again. It 
should speak properly now. As I said, that may be a hassle, but it was the 
way to fix it before FS fixed the bug, or so I thought they had. Sorry to 
hear about this.

And Jerry's suggestion of how to check the clipboard contents is correct, so 
when you do that, you'll discover that Windows has copied the files just as 
you told it to, but Jaws didn't say so. Same with pasting from that 
operation. I've done this without hearing jaws speak, now and then, and of 
course checked to see that what I wanted to copy really did get pasted in. 
Or cut and copied. Same deal.

Hope this helps. Might I add that if it's really an ongoing problem on your 
computer, you should write or call FS tech support and at least report it, 
even if you don't feel like asking for help, which they may not be able to 
give you with this anyway.

Message ----- 
From: "G.W. Cox" <gwcox2@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, December 22, 2008 10:43 AM
Subject: Re: copy command & Jaws 10


It's been a reported bug for a while. Freedom Scientific first blamed it on 
the upgrade of Windows Media Player to version 11, but backed off that. An 
apparent appeasement for all the customer-complainers was to create a key 
combo to read the clipboard contents, Jaws key, windows ke and X. At least 
that way you can verify that you copied something when Jaws doesn't say 
"copied."

  ----- Original Message ----- 
  From: Crystal French
  To: jfw@xxxxxxxxxxxxx
  Sent: Monday, December 22, 2008 11:08 AM
  Subject: copy command & Jaws 10


  Hi,
  I had not noticed this before using Jaws 10, but in some file lists, when 
I press control+c to copy I do not hear Jaws speak the command.

  It doesn't happen everywhere.

  Today, it whappened in a list of mp3 files.

  Has anyone else noticed this, or is it just some quirk with my computer?

  Crystal 

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