Hi there, Is anyone familiar with why whenever I am trying to get into control panel I am getting this message that the permission is denied by administrator whereas I am myself the administrator in windows 7 and latest jaws? How can I fix that because I want to go to add and remove programs but it seems I could not get there. Any help will be much appreciated. Thanks. Hina. This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Please notify the sender immediately via email if you have received this email by mistake, then delete this email from your system. Any views or opinions expressed in this email are those of the author and do not represent those of the Center for Sight & Hearing. The Center does not accept liability for the content in this email or for the results of actions taken based on the information provided unless that information is confirmed in writing. Warning: Computer viruses can be transmitted through email. The recipient should verify this email and any attachments for viruses. Although precautions have been taken to make sure no viruses are present in this email, the Center does not accept responsibility for any loss or damage that arises from the use of this email or attachments.