Hi Tony, I don't think you have to reinstall jaws. What happens when you press ctrl + q on the messages Rich? ----- Original Message ----- From: Tony Santiago To: JFWList Sent: Friday, November 17, 2006 9:48 AM Subject: annoying oE problem Hello guys, I have a problem where all messages in my email folders are announced as unread, even messages that are a few years old. Is there a setting I can tweak or should I reinstall jaws? Thank you very much for any response. Tony Santiago tsantiago128@xxxxxxxxxxxxx