Re: an SMA question

  • From: James Homuth <james@xxxxxxxxxxx>
  • To: jfw@xxxxxxxxxxxxx
  • Date: Fri, 13 Oct 2006 10:47:55 -0400

If you bought 7.0, then you will still be eligible for version 8.0 and the next version after that. Did you purchase an SMA either at the same time as, or just after, you purchased 7.0? This is, of course, assuming you purchased 7.0 and it wasn't simply provided to you as a result of a previously existing SMA.

James,
List Admin
At 10:14 AM 10/13/2006, you wrote:
Hi James,
So since the salesperson told me this morning that I have 2 upgrades left
then that means that I probably bought an SMA after 7.10 came out and just
don't remember it and that I'll be eligible for 8.0 and whatever the next
paid version after that will be is that right?  I don't have 7.1 installed
rright now so I can't check the about section on it to see what it says, all
I have installed is 6.2 and 7.0.
Troy


----- Original Message ----- From: "James Homuth" <james@xxxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx> Sent: Friday, October 13, 2006 8:47 AM Subject: Re: an SMA question


JFW 7.0 wouldn't be updated, because according to the authorization key you have currently installed, you do have 0 upgrades left. If you install 7.10, or 8.0 when it's shipped, you'll show the proper amount of upgrades. Note: If you install 8.0, you'll likely only see that you have 1 upgrade left. It's probably not a mistake, depending on when your SMA was purchased.

James,
List Admin
At 08:50 AM 10/13/2006, you wrote:
>Hi All,
>After hearing that Jaws 8.0 will be out soon I checked in the about section
>of Jaws 7.0 and it states that I have 0 upgrades left, but I just called fs
>and according to them I have 2 upgrades left on my SMA.  Maybe this
>should've been a question for the sales person that I talked to but why
>would 7.0 show that I've got 0 upgrades when I actually have 2, and is
>there
>any way to get it to accurately show how many upgrades that I have?  Should
>it be updated when I install 8.0?  I know that each SMA is good for 2
>upgrades but I don't remember buying an SMA within the past year although I
>may have and I'm guessing that I evidently did.
>
>Thanks for any help on this.
>Troy
>
>
>
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