Re: a question about system upgrades on the job
- From: "William Sallander" <wsallander@xxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Tue, 18 May 2010 20:21:44 -0400
Hi Dave
I made updates to both the java platform as well as the newest Java Access
Bridge (2.1).
Just to let you know, I'm using a xp machine at work.
I'm also in touch with the developers of the new system, so hopefully
between myself, the developers and FS, we'll be able to start ironing this
out.
What other files should I look for to make sure all is up to date?
----- Original Message -----
From: "Dave Carlson" <dgcarlson@xxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, May 18, 2010 6:45 PM
Subject: Re: a question about system upgrades on the job
Bill,
You may need to update your J Initiator file or some of the other Access
Bridge components. Check the Sun web site to see if they can help with
accessibility to the new Oracle interface.
Dave
----- Original Message -----
From: "William Sallander" <wsallander@xxxxxxxxx>
To: "jfw" <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, May 18, 2010 15:00
Subject: a question about system upgrades on the job
Hello listers
i apologize in advance for the long post but i have come across a
situation that has greatly impacted me in the work place.
A few months ago it was announced that we would be upgrading our
database system. We use an oricle system with an EI#7 interace.
The prevous system, I had no problems with using Jaws 10.0 with the
EI#6 interface. however, when the upgrade finally took place last
Friday, Jaws 10.0 did not work very well and we had to upgrade to
11.0.
this system was to be put in place back in March, but due to the
usualy delays in the project things got put on hold including me
checking out the new system to make sure such problems were minamized
before the actual launch.
Now that everything is in place, it seems to work fine for the most
part except for a couple of things.
i create dispatch tickets for my company which means I have to choose
from certain otehr pages in the system, highlight and click on them to
populate on the main ticket.
It used to be I was able to press the enter key to make this happen
but now it does not work. I've tried the mouse key as well as the
bypass function but no good.
So now to my question; what other keystrokes can I try that tech
support may not have told me yet?
Also, has anyone else out out there been through such a change in
thier work place where it sevierly impacted thier production level.
How was this handled and what was the out come?
I aprpeciate any helpful hints anyone can pass my way.
--
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