Re: a JAWS bug in Excel

  • From: "Adrian Spratt" <A.Spratt@xxxxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 4 Mar 2008 14:26:06 -0500

The criticism of FS here is valid, but I wish some listers would be more 
considerate when identifying FS employees and their attitudes. To my mind, the 
appropriate response here is:

1. FS has made something worse, and its engineers ought to fix it.
2. Be grateful the employee suggested a workaround, though one less efficient 
than the original method.
3. Recognize that an employee has a duty of loyalty to his employer and cannot 
say anything disrespectful. If he did, he would likely lose his job, and we 
would lose a source of valuable help, as I have found John to be over the years.
----- Original Message -----
From: Bob Verity

Just heard back from Freedom Scientific about this complaint, see below.

John Carsen from their escalations department said that is not broken but they 
changed the way it works. Well, from a user's standpoint it is broken because 
you now cannot do something that you could easily before. Carsen says that now 
instead of hitting JAWS key plus 5 on the number row, you can route jaws to pc 
then jaws key 5 then PC cursor. His attitude was that's the way it is now get 
over it.

----- Original Message -----
From: Bob Verity
To: jfw@xxxxxxxxxxxxx
Sent: Friday, February 29, 2008 5:59 PM
Subject: a JAWS bug in Excel

Starting with JFW 7.10, there has been a bug in JFW with Excel. When editing a 
formula that has nested functions, JFW does not report the color of the 
parenthesis correctly. Excel allows 7 levels of nested functions and the color 
of the parenthesis is different for each level. Starting with JFW 7.10 through 
JFW 9 it reports only black at all levels.

This may not be important to most people but it is to me. They just can't 
update/upgrade without breaking something.

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