Re: XP SP3installation failure
- From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Thu, 8 May 2008 07:38:40 -0700
Dennis,
thanks. If I ever get any help with this, I'll check in and tell about it.
This morning I got a dialogue saying new updates were ready and inviting me
to download and install them. I figured maybe it's something else besides
the service pack. After all, people have been saying that SP3 won't be
offered as an automatic download until June.
But when I clicked on the button to accept the download in Express mode, I
got the same screen with terms and conditions I had to agree to a I remember
from yesterday, and then a screen comes up letting me know it's SP3 I'm
about to start downloading.
Oh, no! I didn't want to go through all that again, an hour or more of
downloading and installing only to be confronted with this dramatic, bonging
error message again. So I canceled out.
Ack. I need someone to explain what the failure message I got yesterday
meant by Access Denied and whether this is something I can remedy myself.
----- Original Message -----
From: "dennis" <dennis.cornelison@xxxxxxxxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, May 08, 2008 5:41 AM
Subject: Re: XP SP3installation failure
i have had the same issues. on my work machine there was no roblem at all.
on my home machine the same thing happen that you describe. i don't know
what to do about it either, but just so you know your not alone.
----- Original Message -----
From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Thursday, May 08, 2008 12:03 AM
Subject: XP SP3installation failure
>I went to the Microsoft Updates page by clicking on the link under Tools in
> my IE 7. I was asked to install an update to my Windows Update manager
> before proceeding, which I did. So far, so good. Then I initiated the
> download and installation of the service pack, as directed, including
> something on a second screen that I found only by accident Alt tabbing
> around to see if I'd left any applications running. I hadn't, it turned
> out,
> and this other page was waiting for me to say yes to some other, related
> procedure that had to happen after SP3 was downloaded but before it could
> be
> installed.
>
> Okay, still everything's going ahead fine, and I heard a progress bar
> reporting the progress of the installation.
>
> But then I got this big boom error sound, and the only message in the
> dialogue was Access Denied, and a button to click for OK. No alternative,
> so
> I clicked it.
>
> Now a dialogue came up asking me to start an uninstall Wizard or something
> of the sort. Again, I had no alternative, so I clicked OK and eventually
> it
> uninstalled everything it had been installing and reconfigured the
> registry,
> and everything. Looked very responsible.
>
> Then I got a dialogue saying all this was finished, and that SP3 had
> failed
> to be installed, and asking me to allow it to restart my computer. Which
> worked fine, though Jaws took a year and a half to say it was ready.
>
> Well, nowhere in these dialogues, which I inspected with the Jaws cursor
> to
> see if I could find text that I hadn't heard, there was no indication of
> what the problem was that caused this all to happen.
>
> Has anyone else experienced this? Any idea how I might diagnose it and set
> things straight?
>
> thanks.
> the Virutal recongifired recongifured clciked someting anoher Deinied
> efverything's proceudre pprocedure procdure hes toidd.
>
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