hello Michael! Windows Service packed 2 of what version of Windows? XP? 2000? I'm using Windows XP home Edition SP1 before and I updated to SP2 and no problem. Updating to the latest service packs, will increase the security of your operating system. Regards, info.rczenterprise@xxxxxxxxx ********** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this E-mail in error please notifies the sender immediately. Any views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of the company. The recipient should check this email and any attachments for the presence of virus. The company accepts no liability for any damage caused by any virus transmitted by this e-mail. This message contains information transmitted and deemed confidential by RCZ Enterprise. If you have received this message in error, please inform the sender for further action. ----- Original Message ----- From: Michael McDermott To: jfw@xxxxxxxxxxxxx Sent: Thursday, March 30, 2006 6:50 PM Subject: Windows Service Pack 2 Hi Folks my computer is prompting me to install windows service pack 2, I am wondering if I go ahead and install it if it will screw up my jaws version 7.0 what are the thoughts out there?